Everything you need to work with K3S
Interface file requirements for connecting your ERP, the policies that govern how we deliver support, and the guides we reference in our correspondence.
Integrating with K3S
If you are evaluating K3S or preparing to connect your ERP, start here. These pages describe the files your system provides to us, and the shells your technical team can work from.
Interface File Requirements
The files K3S needs, what each one carries, and how often they are sent.
ERP Integration — Hosted
How Replenish and ReStore integrate with your ERP in our private cloud.
Demo, Data Discovery & Analysis
What your technical staff needs to prepare for a demo or data analysis.
Alternate Source (Diverter) Setup
Setting up alternate sourcing, and what K3S enables on our side.
Support & policies
How K3S delivers support, what standard coverage includes, and where responsibilities sit between us and you.
Support Policies
How support is delivered, what is included, and when work is scheduled or billed.
Recommendations
Best practices across purchasing, management, technology and security.
Project Services & Scheduling
Planning requirements and lead times for upgrades and other initiatives.
Training Offerings
The training K3S provides, and how to arrange it.
Payment Policy
Billing terms and how invoicing works.
Contacting Support
How to reach us, and what to include so we can help quickly.
Guides & downloads
Reference documents we link to in our correspondence, and the shell files your team can build from. All of them live in one place.
Data & responsibility documents
Data Responsibility Checklist, Hosted Customer Data Guide, Data Exchange Map and the Threshold INTPROD Alert Guide.
Integration shell files
Hosted and demo discovery shells your technical team can build from.
Purchase order references
Sample PO file, cross reference, output sample and the accompanying notes.